Shipping Policy

At Crunch Basket, we aim to provide a smooth, reliable, and convenient shopping experience for our customers across Pakistan.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Estimated delivery time is 3–5 business days after your order has been dispatched. Delivery times may vary depending on your location, weather conditions, public holidays, or courier-related delays.

Shipping Across Pakistan

We deliver to customers all across Pakistan through trusted courier services. Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Order Confirmation

After placing an order, you may receive a confirmation call or message from our team. Please make sure your name, phone number, and complete delivery address are correct to avoid delays.

Cash on Delivery

Cash on Delivery (COD) is available where applicable. Please keep the required payment amount ready when your parcel arrives.

Delivery Attempts

Our courier partner may contact you before delivery. If the customer is unavailable or cannot be reached, another delivery attempt may be made according to the courier company's policy.

Incorrect or Incomplete Address

Crunch Basket will not be responsible for delays caused by incorrect or incomplete shipping information provided by the customer. Please review your details carefully before placing your order.

Damaged or Incorrect Parcel

If you receive a damaged or incorrect item, please contact Crunch Basket as soon as possible after receiving your parcel and provide relevant photos or videos so our team can review the issue.

Contact Us

For any questions regarding your order or delivery, please contact the Crunch Basket Customer Support Team.

Thank you for shopping with Crunch Basket.